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What do I do if I have an issue with the app?

If the app isn’t working the way it should, try these steps in order:

  1. Make sure your app is up to date.
  2. Delete the app and reinstall it.
  3. If the issue continues, contact your local office. Take a screenshot of what you’re seeing if you can, and let them know what type of phone or device you’re using. This helps the team figure out what’s going on faster.

If you can’t sign in after reinstalling, you can reset your password from the sign-in screen after an incorrect attempt.

Find your local office at gigworx.com/contact.