4 Traits of Good Housekeeping Staff
It doesn’t matter if you’re bringing a hungry customer a burger and a beer, driving a client to the airport, or cleaning a hotel room. We all want to do our very best. If you’re a housekeeper working the gig economy, is your performance stellar enough so that you get those coveted callbacks or do you have room for improvement?
Here are 4 traits of a good housekeeper to get you moving in the right direction.
1. Time Management Skills
Being a good housekeeper is more than just stripping and changing linens, taking out trash, and vacuuming. If you want to be a preferred staff member, it’s your time management skills that really count. A good housekeeper needs to arrive to the job and finish in the expected time frame set by the manager.
You probably been told that you shouldn’t watch the clock when you’re at work. No so, if you’re working housekeeping! When you’re on a roll, it’s easy to lose track of time. Watching the clock means that you allocate the right amount of time for the job and don’t fall behind.
Use an online calendar to make sure you don't forget or mix up cleaning gigs. Enter any special likes and dislikes for particular clients in the note section. For instance, a client might require you to use hypoallergenic products.
2. Work Diligently and Independently
Even though cleaning rooms in hotels and rental properties is mostly independent work, a good rule of thumb is don’t do anything at work that would make you cringe if your supervisor caught you. That means keep distractions to a minimum. Don’t spend time on your phone when you should be working and don’t use your time at work to catch up on your favorite television shows.
When you take pride in your work, clients will be satisfied and personal motivation will remain high.
3. Attention to Detail
A good housekeeper sees things the untrained eye doesn’t, such as the dust on the top of the television, a misplaced cord, the shortage of hangers, a crooked towel and more.
Being extra attentive to the guests’ needs and comfort by making the room as clean and comfortable as possible is a great trait for a housekeeper.
Staying organized means the cleaning job will go quicker and easier for you. For instance, many hotels give checklists to their hospitality staff for the rooms they’ll be cleaning. This ensures that all tasks are completed. If your employer doesn’t give you one, do an internet search to find one that you like and bring it with you to the housekeeping gig.
Another organization tip is to make sure your cart is fully stocked with towels, linens, and cleaning supplies before you start your shift. Also make sure you have enough soap, toothpaste, shampoo, coffee and other replacement items to restock the room. You don’t want to waste time running back and forth to the stockroom for supplies. This will only take a few minutes, but can save you loads of time.
Want to find a rewarding gig as a housekeeper with flexible hours and special perks? Get in touch with us today to find a gig that suits your hectic schedule.